Hector Tejeda
I work in managed network services, handling change requests, provisioning network devices, and coordinating turn-ups across cross-functional teams. Day to day, that means configuring routers, triaging service-impacting issues in real time, and keeping things moving for commercial and government customers alike.
I've progressed from device provisioning and lab operations through team leadership to network operations, with each role expanding in scope and responsibility. I've led maintenance windows, streamlined workflows to reduce unnecessary downtime, and taken ownership of processes from intake to resolution. Clear communication, process discipline, and respect for people's privacy are what guide my approach.